Resources

Berens, Linda V., and Dario Nardi. The 16 Sixteen Personality Types: Descriptions for Self-Discovery. Huntington Beach, CA: Telos Publications, 1999.

Berens, Linda V., Sue A. Cooper, Linda K. Ernst, Charles R. Martin, Steve Myers, Dario Nardi, Roger R. Pearman, Marci Segal, and Melissa A. Smith. Quick Guide to the 16 Personality Types in Organizations: Understanding Personality Differences in the Workplace. Huntington Beach, CA: Telos Publications, 2001.

Blanchard, Ken. Raving Fans: A Revolutionary Approach to Customer Service. New York: William Morrow, 1993.

Deep, Sam and Lyle Sussman. Close the Deal: Smart Moves for Selling. New York: Perseus Publishing, 1999.

Hogan, Robert and Robert Smither. Personality: Theories and Applications. Boulder, CO: Westview Press, 2001.

Ichazo, Oscar. Between Metaphysicas and Protoanalysis: A Theory for Analyzing the Human Psyche. New York: Arica Institute Press, 1982.

Josselson, Ruthellen. Playing Pygmalion: How People Create One Another. Lanham, MD: Rowman & Littlefield Publishing Group, 2007.

Kroeger, Otto, Janet M. Thuesen, and Hile Rutledge. Type Talk at Work: How the 16 Personality Types Determine Your Success on the Job. New York: Dell Publishing, 2002.

Lapid-Bogda, Giner. Bringing Out the Best in Yourself at Work: How to Use the Enneagram System for Success. New York: McGraw-Hill, 2004.

Larsen, Randy J. and David M. Buss. Personality Psychology: Domains of Knowledge about Human Nature. New York: McGraw-Hill, 2002.

Maitri, Sandra. The Spiritual Dimension of the Enneagram: Nine Faces of the Soul. New York: Penguin Putnam, 2001.

Michelli, Joseph. The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary. New York: McGraw-Hill, 2006.

Naranjo, Claudio. Ennea-type Structures: Self-Analysis for the Seeker (Consciousness Classics). 2nd ed. New York: Gateways Books and Tapes, 1991.

Nardi, Dario. Multiple Intelligences & Personality Type: Tools and Strategies for Developing Human Potential. Huntington Beach, CA: Telos Publications, 2001.

Oldham, John M. and Lois B. Morris. New Personality Self-Portrait, Why You Think, Work, Love, and Act the Way You Do. New York: Bantam, 1995.

O’Leary, Tim. Warriors, Workers, Whiners & Weasels: Understanding and Using the Four Personality Types to Your Advantage. New York: Xephor Press, 2006.

Ornstein, Robert. The Roots of the Self: Unraveling the Mystery of Who We Are. New York: Harper Collins, 1995.

Palmer, Helen. The Enneagram: Understand Yourself and the Others in Your Life. New York: Harper Collins, 1991.

Paul, Annie Murphy. The Cult of Personality Testing: How Personality Tests are Leading Us to Miseducate Our Children, Mismanage Our Companies, and Misunderstand Ourselves. New York: Free Press, 2005.

Riso, Don Richard and Russ Hudson. Personality Types: Using the Enneagram for Self-Discovery. New York: Houghton Mifflin, 1996.

---. The Wisdom of the Enneagram: The Complete Guide to Psychological and Spiritual Growth for the Nine Personality Types. New York: Bantam Books, 1999.

Shirley, John. Gurdjieff. New York: Penguin Group, 2004.

Sims, Ronald R. Managing Organizational Behavior. Westport, CT: Quorum Books, 2002.

Spector, Robert and Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization. New York: Wiley, 2005.

Valentino, Albert J. Personality Selling: Using NLP and the Enneagram to Understand People and How They Are Influenced. New York: Vantage Point Publishing, 1999.

West, Scott and Mitch Anthony. Storyselling for Financial Advisors: How Top Producers Sell. New York: Kaplan Business, 2000.

Yerkes, Leslie A. and Charles Decker. Beans: Four Principles for Running A Business in Good Times or Bad. San Francisco: John Wiley & Sons, 2003.